Welcome to the Canary Blog

Crisis management is about showing leadership, care and adaptability in the face of adversity. By preparing thoroughly, you can emerge stronger. Here's how.

Setting up a unified inbox for your staff — especially one powered by AI — takes guest messaging to the next level. Learn more in this insightful post.

Looking to optimize your hotel peak-season operations? Start with this handy guide covering staffing-management strategies, tech solutions and guest experience tricks of the trade.

Investing in a tech-forward guest experience is one of the most notable trends in hospitality. ‍Digitizing compendiums is a great way to showcase properties.

Budgeting and forecasting are vital parts of a hotelier’s role. This detailed guide boils down the major best practices.

Scoring repeat reservations can be extremely valuable. In fact, a 5% increase in customer retention can boost profits by up to 75%. Get tips on how here.

Investing in new technology should not force you to deal with a slew of software. That’s why selecting guest experience solutions that integrate with your tech stack is so important. 

Not sure how to decide which hotel reservation management system to invest in? Read this detailed Selection Guide to learn more.

Hotel market segmentation lets you impress guests at every touchpoint… and did we mention it also boosts revenue? Learn more here.

Guest experience management is one of the key elements that sets hotels apart. Learn how to drive satisfaction, loyalty and memorable stays with techniques, technology and more.

As technology continues to evolve, dynamic pricing will likely become even more targeted, letting hotels forecast and respond to market conditions in real-time.

While doing the work to compile a hotel SWOT analysis is a great first step, putting it into action is what will actually make a difference. Learn how here.