BWH Hotels selected Canary to power its AI-driven Guest Management System. The all-in-one platform will elevate the guest experience and streamline hotel operations across BWH Hotels’ portfolio.
A recent exclusive brand-level agreement between Best Western and Canary Technologies provides a modern, full-suite Guest Management Platform for BWH Properties and their guests. The new partnership includes: Pre-Registration, Dynamic Upsells, AI Guest Messaging, Smart Checkout, and a Digital Compendium containing Property’s local content, improving the guest journey and providing Best Westerns with significant operational and revenue benefits.
Best Western has also named Canary as their exclusive provider of Digital Authorizations and Digital Tipping, giving properties an all-in-one option for guest experience technology.
Pre-Registration
Let guests check-in seamlessly from their phones rather than waiting in lines at front desks. Collect and validate guest information, payment information, identification, and loyalty information.
Smart Checkout
Free up your front desk. Let guests checkout from their phones and skip the lines. Collect departure times, guest reviews, and push guests to 3rd-party review sites.
Dynamic upsells
Boost ancillary revenue by up to 200% by offering guests relevant room upgrades and add-ons, including early check-in and late checkout.
Advanced Guest Messaging & Content
Communicate with guests at scale through SMS or WhatsApp. Answer frequently asked questions with Canary's ultra-powerful Hospitality AI.
The system also will include a digital compendium to display information about facilities and amenities, including a hotel's fitness center, laundry, swimming pool, shuttle service, and so forth.
optional canary Digital Tipping
Provide guests with the convenience to leave digital tips for staff, which helps your employees earn up to $3 more per hour, increasing staff retention and morale.
• Increase tips by 5x to attract and retain staff
• Integrates seamlessly with Wyndham GEP
• Engage guests at multiple touchpoints
• Tip by department or individual
• Flexibility in cashout method
optional canary Digital Authorizations
Replace insecure paper and PDF credit card authorizations forms with a digital PCI-compliant solution to reduce chargebacks and fraud.
• Decrease fraud & chargebacks by 90%
• Ensure guest data security
• Save 3-4 front desk hours per week
• Offer a customizable interface for every property
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