Canary’s flexible Guest Management Platform helps independent hotels create the ideal digital guest journey for guests and staff. Enhance the guest experience with thoughtful, branded touchpoints, while driving more revenue and streamlining staff efficiency.
Shortly after the launch of Canary’s solutions at our property, we noticed a 50% increase in front desk efficiency and a 10% increase in guest satisfaction scores
– Kendall Clay // Director of Rooms
Replace paper and PDF contracts with a streamlined online solution to get them signed quicker
Canary’s PCI Level-1 and GDPR compliant authorization solution helps hoteliers avoid chargebacks and fraud
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Guests can seamlessly check-in online, upload their ID, and complete the registration forms, all from one unique link
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Guests can easily browse and purchase add-ons from multiple stages in the guest journey
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Communicate with guests in their preferred channel with direct, AI, and broadcasted messages
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Drive 5X more staff tips to increase compensation and improve retention without hurting your bottom line
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Contactless Checkout guides only the happiest guests to leave a review on Tripadvisor and Google and increases 4- and 5-star reviews by up to 350%
Canary streamlines administrative tasks like checking guests in and out, filling out paperwork, collecting guest feedback, answering guest inquiries and more. Front desk agents save up to 50% more time with Canary.
By opening up new sales channels and streamlining existing upsell efforts, Canary can help hoteliers increase revenue by $10,000’s per month. Reach guests via SMS and email at key points throughout their stay to pitch early check-in, late checkout, F&B services and other amenities.
Guests can complete their registration and purchase amenities ahead of their stay and throughout their stay, skipping the front desk altogether. This frees up time for staff to focus on providing a personalized, memorable stay tailored to guest preferences.
Canary helps hoteliers capture more 5-star reviews by deploying a customizable guest satisfaction survey during the checkout flow. Any guest that leaves 5 stars is then prompted to share their great experience on Tripadvisor and Google. Research has shown that a one-star increase in a hotel’s review profile translates to a 5-9% increase in revenue.
Canary bundles more than 10 separate guest-facing hotel technology solutions under one convenient roof. No more switching betweens systems and managing multiple logins or passwords.
Our team is dedicated to providing you with the same level of service you provide to your guests. Canary customer success and support agents are available 24 hours per day, 7 days per week, and 365 days per year via phone and email. Additionally, we provide a robust self-help center for even faster answers to any question you may have.
Canary's cutting-edge Guest Management Platform is designed to meet all of the needs of independent hotel owners and operators. By choosing Canary, independent hoteliers can be sure they always have access to the top tools available, empowering them to thrive and expand in the ever-evolving hospitality landscape.
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Our development and engineering team maintains all APIs in-house and launches 5-10 new integrations per quarter to ensure Canary integrates with your specific tech stack.
Advanced customizations are available for enterprise customers.
A few helpful answers to common questions
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