Canary’s industry-leading revenue management tech solutions drive more bookings and increase upsells for hoteliers at all kinds of properties around the world. Canary provides an all-in-one platform for tracking and optimizing revenue streams at every touchpoint of the guest stay.
Canary Technologies is recognized as the hospitality industry’s leading technology solutions provider for hotels, resorts and other lodging properties.
The platform is very easy to use and our entire experience with Canary has been nothing but positive. I couldn’t recommend them more highly!
– Matthew Chu // Director of Revenue & Reservations
Increase Upsell Revenue by up to 200%
Canary enables you to digitally deliver room upgrades and other add-on offers to a guest’s mobile device at key times when they are most likely to make a purchase. Upsells can be offered at any point throughout the entire guest journey and integrated into various user flows such as Contactless Check-In and Checkout.
Drive More Bookings via Higher TripAdvisor & Google Rankings
Canary doesn’t just help boost guest satisfaction; we also help you capture those positive feelings in the form of reviews. Canary automatically sends a simple satisfaction survey via SMS/text and email as a part of the checkout flow. Any guests who leave 5-star ratings are then prompted to share their experience on Tripadvisor and Google.
Sell More Group Bookings
Canary helps hotel sales teams decrease sales cycles from days to hours with convenient tools for sending and receiving credit card authorization forms and contracts. All documents sent via Canary’s platform are PCI compliant and can be completed quickly and easily via mobile (or any other) device. No more unsecure paper or PDF forms that need to be faxed or printed and take ages for clients to return.
Boost Guest Satisfaction by 20%
70% of guests prefer contactless touchpoints at hotels, and Canary’s platform caters towards these digitally savvy customers. By allowing guests to self-serve themselves and streamline hotel operations, Canary’s Guest Management System eliminates lines at hotels and makes it easy for Guests and Staff to communicate. Canary’s partner hotels have increased guest satisfaction scores by 20%, leading to more repeat bookings and higher reviews on 3rd-party sites.
Turnkey Set up & Easy To Use
Canary’s revenue management software is designed for easy implementation and use by your staff and guests. Less than 30 minutes is all it takes to deploy the system, and Canary provides free training sessions to ensure your property is making the absolute most of the platform.
Both hotel employees and guests will love Canary’s beautiful interface and intuitive user experience.
We’ve seen our average star rating increase from 3.5 to 4.6 on Google since implementing Canary’s Checkout solution.
- Sam Chesick // Assistant Director of Operations at Ali’i Resorts
Dynamic upsells
Canary’s hotel management software makes it simple to sell throughout the guest journey — including post-booking, pre-check-in, in-stay, and checkout — and is designed to intelligently deliver offers at moments when guests are most likely to buy.
With Digital Upsells, you can easily and effectively sell room upgrades, spa packages, dinner reservations, parking passes, early check-in/late checkout and more! The only limit to the amount of revenue you can generate with this powerful tool is your imagination.
Checkout Surveys via Text Message To
Boost Rankings
Shortly before their departure time, Canary’s Contactless Checkout solution sends guests a link via email and text message to complete the checkout process. This flow includes a simple guest satisfaction survey that prompts any guest who leaves 5-stars to share it on Tripadvisor and Google. Canary boosts 5-star reviews by up to 350%!
ACCORDING TO INDUSTRY RESEARCH
• A 10% increase in 5-star reviews leads to a 10.2% increase in bookings
• A single star increase in a hotel’s review profile translates to a 5-9% increase in revenue
• 76% of travelers said they were willing to pay more for a hotel with higher review scores
Digital Authorizations & Contracts
Canary’s PCI level 1 compliant Digital Authorizations solution replaces paper and PDF credit card authorization forms — which are tedious & unsecure — with an easy-to-use digital solution. When used in conjunction with Digital Contracts, sales cycles can be streamlined to hours instead of days, allowing your team to close more business.
All of Canary’s hotel software solutions are entirely web-based and do not require any new app downloads for your customers. This lowers the barrier to entry for guests and drives up to 500% more engagement than competing solutions that rely on native apps.
Canary’s front desk software is built directly on top of our PCI level 1 compliant infrastructure. This payment infrastructure coupled with our proprietary fraud detection software reduces chargebacks and fraud by up to 90%.
Our team is determined to provide you with the same level of dedicated service that you deliver to your guests. Canary offers 24-hour support as well as a comprehensive self-help center to ensure you always have the answers and assistance you need. Canary’s support team can be reached by phone, email and chat.
I love the Upsells solution! The Canary platform paid for itself 10x in just the first week and guest satisfaction scores went up by 20%.
– Matthew Chu // Director of Revenue & Reservations
Canary has native integrations with all major property management systems and most other hotel technology systems. Additionally, our in-house development team launches 5-10 new integrations per quarter to ensure seamless compatibility with your other tools.
Advanced customizations are available for enterprise customers.
A few helpful answers to common questions
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