IMPROVE GUEST SATISFACTION

Delight guests & increase positive online reviews

Canary’s #1-rated Guest Management System boosts guest satisfaction by elevating guest experiences at every touchpoint.

Boost Guest Satisfaction & Enhance Hotel Reputation with Canary

Hoteliers must meet guests where they are. Canary’s modern hospitality solutions elevate the guest experience and personalize their stays.

Improve service scores by up to 20%.

The results are in! With Canary, hotels see higher guest satisfaction scores across the board.

Say goodbye to front desk lines.

Just a five-minute wait causes guest satisfaction to drop by 50%. Canary effectively eliminates front desk lines by implementing advanced digital solutions, such as Mobile Check-In and Checkout.

Boost 5-star reviews by up to 350%.

Automatically increase 3rd-party reviews and boost your hotel’s online reputation on sites like TripAdvisor and Google.

Easier and faster guest communication.

Make it easy for guests to communicate with you over SMS and WhatsApp. Canary’s AI responds to the most common questions, so your team can focus on providing top-notch, personalized guest service.

Eliminate admin work to focus on hospitality.

Free up your staff to focus on what they do best: providing personalized guest experiences.

Okay, But How Does Canary Actually Work?

Canary’s simple, easy-to-use Guest Management System streamlines and enhances the guest experience, all the way from booking through checkout.

Mobile Check-In

Mobile Check-In

Offer guests a convenient and fast way to check-in, enhancing the guest experience right from the start.

An All-In-One Solution To Improve Guest Satisfaction

Elevate every step of the guest journey with the #1-rated Guest Experience Platform. Mobile-friendly. No app downloads required.
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Key Features to Improve Guest Satisfaction

AI-Enabled Guest Communication
AI-Enabled Guest Communication
Allow Canary AI to respond to guests for you. Canary’s artificial intelligence enables personalized, contextual guest responses to the most common questions—so your team can focus on providing stellar service.
AI-Enabled Guest Communication
Effortless Language Translations
Speak their language, always. Canary Guest Messaging automatically detects and translates guest communication in real time, ensuring nothing is lost in translation. 
AI-Enabled Guest Communication
Personalized Guest Services
With Canary Dynamic Upsells, hotels can create convenient and curated in-stay experiences that delight guests. Guests can easily purchase room upgrades, wine packages, spa services and many more of your unique hotel amenities via mobile.
AI-Enabled Guest Communication
No App Downloads Required
Canary is hassle-free for guests to use. Whether it’s checking in, purchasing upsells, messaging your hotel staff or digitally tipping your team, guests don’t need to download any additional apps.
AI-Enabled Guest Communication
Seamless Integrations
Canary integrates with key parts of your hotel tech stack, resulting in fast and easy onboarding, huge productivity gains for your operations and smoother guest experiences overall.
AI-Enabled Guest Communication
Incentivize Your Staff
Canary Digital Tipping provides extra incentive for your staff to offer top-notch service to guests. Properties with Canary Digital Tipping can boost guest satisfaction scores by up to 10%.

What Our Customers Have To Say

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Canary has made a big impact at our property. I really appreciate the user-friendly tech tools they’ve provided us with to improve the guest experience, drive more good reviews and increase revenue.
Rushi Patel
General Manager, Clarion Pointe Greensboro Airport
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We love the reviews & feedback from guests before they leave the property. And it's crazy how easy it is to combine Canary Checkout + Messages... It really helps with guest satisfaction and is super easy to use.
Bailey O'Neil
Front Desk Manager, Couer d'Alene Resort
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Shortly after the launch of Canary’s solutions at our property, we noticed a 50% increase in front desk efficiency and a 10% increase in guest satisfaction scores.
Kendall Clay
Director of Rooms, The Wigwam
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Start Creating More 5-Star Guest Experiences Today

Interested in learning more about how Canary can help you increase guest satisfaction? Book a demo with our team today.

FAQs

How can hotels make guests feel more welcome?

What are the reasons for prioritizing guest satisfaction?

How long does it typically take to see improvements in guest satisfaction after implementing your solutions?