Benvenuto nel blog delle Canarie

Whether you want to increase your occupancy, your top line or your average spend per guest, you’ll find some pointers in this list of creative sales ideas for hotels.

PCI compliance is extremely important for all hotels. Not only does it help prevent fraud and data breaches at your property, but it also helps you recover quicker, avoid PCI non-compliance penalties, and give your guests peace of mind.

As consumer demand shifts, technological investment is needed in order to stay ahead of your competitors and meet consumer demands. Guests want convenience, care, and personalization. Digital check-in technology can help you provide all three.

Train your front desk agents using these eleven hotel upselling scripts that help drive more sales and make guests happier.

In this blog post from Canary's hospitality veterans, we take a deep look at how to upsell hotel rooms and the benefits it brings to your property.

Il vicepresidente delle vendite delle Canarie, Dhiraj «DJ» Singh, è stato recentemente a Vienna per l'IHTF 2023 e ha incontrato Ryan Haynes per il Travel Market Life Podcast per discutere di come Canary stia aiutando a promuovere la sicurezza informatica e la prevenzione delle frodi nel settore alberghiero.

In this blog post, we will examine the most popular trends of 2023, the benefits of investing in new technologies, such as artificial intelligence, virtual reality, and the Internet of Things (IoT), and how these technologies can enhance the guest experience. 

Having a daily hotel front desk checklist as part of your standard operating procedures (SOPs) is critical to maintaining a high level of customer service so your guests have the best stay possible.

The day-to-day operations that come with running a hotel can easily become overwhelming. These 10 hospitality tips can be used by any hoteliers to help keep their head above water.

Nel complesso, un messaggio di benvenuto ben scritto è una parte importante dell'esperienza degli ospiti negli hotel. Può aiutare a creare una prima impressione positiva, fornire informazioni importanti, aiutare gli ospiti a sentirsi a casa e stabilire aspettative per il loro soggiorno.

Come la maggior parte degli albergatori può attestare dopo aver attraversato una pandemia globale, i problemi sorgono e i problemi si dissipano. Ma è il modo in cui li gestisci che conta. Le idee innovative per gli hotel sono fondamentali per aumentare la resilienza.

The guest journey begins long before check-in, continues through post-stay, and, in some cases may never end.