McMenamins Selects Canary Technologies as Its Guest Management System

Canary’s technology streamlines arrivals, powers AI-driven communication, secures transactions and personalizes the guest journey

SAN FRANCISCO (October 16, 2025) — Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that McMenamins has selected Canary’s Guest Management System to digitize operations and elevate service across its portfolio.

McMenamins is a family-owned hospitality group based in Portland, Oregon, with 12 one-of-a-kind hotels across the Pacific Northwest. Each property offers a unique experience that blends lodging with restaurants, breweries, soaking pools, gardens, movie theaters, art, and live entertainment. Known for restoring historic spaces into destinations, McMenamins has built a reputation for creativity, community, and memorable experiences.

“McMenamins is elevating hospitality by blending their signature creativity with modern technology,” said DJ Singh, VP of Global Sales at Canary Technologies. “With Canary’s GMS, they streamline arrivals and checkouts, connect with guests instantly across more than 100 languages, personalize stays with meaningful offers, and safeguard every transaction — all while giving their teams more time to create unforgettable experiences.”

With Canary, McMenamins is simplifying guest arrivals and departures through mobile-first technology. AI-powered guest messaging enables instant communication with real-time translation in more than 100 languages. Secure transaction tools protect sensitive information and reduce fraud and chargebacks, while personalized offers drive incremental revenue by giving guests relevant opportunities to enhance their stay.

“At McMenamins, we wanted to be able to connect more easily with guests prior to arrival, during their stay and immediately thereafter. Canary’s easy to use Mobile Check-In technology has eliminated the transactional and created space for more enlivened and relational interactions with our guests,” said Owen Craig, Director of Hotel Operations at McMenamins. “Canary has allowed us to meet guests where they are, communicate seamlessly, create better connections, some funny banter and an overall more memorable stay”.

About Canary Technologies

Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.

Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and Intercontinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned accolades such as Fast Company’s Most Innovative Companies in 2023, the 2024 Deloitte Fast 500, and Business Insider’s 2025 list of Companies Most Likely to Become a Tech Unicorn.

For more information, visit www.canarytechnologies.com.

About McMenamins

McMenamins is a family-owned hospitality group founded in 1983 and based in Portland, Oregon. The company operates 12 hotels across the Pacific Northwest, each offering distinctive experiences that blend lodging with food, drink, art, history, and entertainment. Known for restoring historic properties into lively destinations, McMenamins creates gathering places that celebrate creativity, community, and adventure. Learn more at www.mcmenamins.com.