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If hotel room selling is done well, you could find yourself with more than just a steady stream of revenue and high occupancy. With the right techniques, your brand reputation, guest experience, and market share could improve too.

Les meilleurs systèmes de gestion hôtelière répondent à une variété de problèmes auxquels sont confrontés les hôteliers modernes. Dans ce billet de blog, des vétérans de l'industrie canarienne fournissent leurs conseils d'experts sur les fonctionnalités du système de gestion hôtelière dont les hôteliers ne peuvent se passer et celles qui peuvent être ignorées.

Your hotel’s Google reviews have a significant impact on your bottom line. Every hotel should have a strategy to win more reviews, hit a higher rating, and earn more money.

Failing to protect your hotel or business from fraud can lead to disastrous consequences, including losing loyal guests and revenue. In this blog posts, Canary's industry experts explain the most common types of fraud in the hotel industry — and how to avoid falling victim to them.

Upselling should be an integral part of your hotel’s revenue management efforts. However, there is a big difference between simply understanding the need for upselling and putting the right upselling techniques into practice for your hotel and guests. In this blog post, Canary's experts walk through everything you need to know about upselling in hotels.

Every hotelier wants to increase revenue, but it can be difficult to know where, or how, to get started. In this post, Canary's team provides 9 easy steps every hotelier can take to boost both bookings and revenue.

Hotel revenue management refers to a property’s pricing strategies to sell perishable inventory. It is based on the behavioral economic concept of “willingness to pay”, which is the maximum price a consumer is willing to pay for something. Improving your hotel revenue management through the use of the right tools will help your hotel stay competitive and improve performance continually. 

Proposer des idées pour améliorer l'hôtel est un élément important pour maintenir et accroître le succès de votre hôtel. Cependant, lorsque vous manquez de temps, il n'est pas toujours facile de trouver des idées. C'est pourquoi l'équipe d'experts du secteur de Canary a dressé cette liste d'idées utiles pour améliorer les hôtels, que vous pouvez envisager.

Hotel metrics, benchmarking, and KPIs are essential for the success of a hotel. After all, guesswork can only get you so far in a highly competitive environment. By tracking and evaluating these hotel metrics, you will understand things like how your hotel is performing, how your rates compare to your comp set, and how operating expenses impact revenue. Together, these data points help hoteliers make informed business decisions regarding their properties.

Proposer une variété d'activités dans votre hôtel est un excellent moyen de faire en sorte que vos clients passent un séjour agréable et mémorable. De la fourniture de jeux de société et de cartes à la location de vélos, vous avez le choix entre de nombreuses options pour que votre hôtel se démarque des autres.

In this blog post, Canary's team examines exactly what is most important to hotel guests today and how hoteliers can meet these expectations head-on. 

Your hotel might have a fancy pool, a well-stocked bar, or an out-of-this-world spa, but you won’t get far without great customer service in the hotel industry. Here are nine ways to improve it at your property.