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Your hotel's digital reputation impacts both your ability to win over guests and how much you can charge. This comprehensive Guide details the smartest strategies and tactics for hotel online review management.

Good hotel staff training is essential, especially today. Put these tips into practice and implement easy-to-use technology and you’ll find yourself with a happier, more productive workforce in no time!‍

Self-check-in kiosks let you speed up operations, reduce wait times, improve privacy and security, and so much more. Of course, it's critical to find the right technology. This Self Check-In Kiosk Guide explains how.

When you create a workforce employees are proud of, the benefits for your hotel business are many, including increased revenue, happier guests, increased customer loyalty and lower staff turnover.

À l'approche de la pénurie de personnel dans le secteur de l'hôtellerie, il est plus important que jamais de conserver vos meilleurs employés. Les mesures d'incitation destinées au personnel des hôtels sont un excellent moyen d'attirer des talents, de motiver les employés et de développer votre activité hôtelière.

Cette réputation d'hôtel cinq étoiles n'est pas le fruit du hasard. Il est géré méticuleusement. Apprenez les techniques de gestion de la réputation des hôtels pour vous aider à augmenter le nombre de réservations et à établir une présence prestigieuse.

GOPPAR is a key hotel revenue metric. It helps properties look beyond room revenue and paints a picture of hotel profitability. Here’s how to calculate GOPPAR using a few data points.

Une bonne communication avec les clients de l'hôtel est très utile. Cela vous aide à fidéliser et à augmenter vos revenus. Renseignez-vous sur les choses à faire et à ne pas faire en matière de communication et découvrez les dernières tendances.

Increasing your hotel’s corporate and group bookings can have a big impact on your overall revenue. But knowing how to strengthen this side of your business is key.

Personalizing your guest experience is a sure way to delight guests, encourage positive reviews, and bring them back again and again. ‍Personalization doesn’t have to be difficult. It just needs to be done right.

Sustainability is becoming more important for the hospitality industry by the day. With the frightening results of climate change, travelers are looking for ways to reduce their impact on the environment.

Try new amenities regularly to keep your offering fun, exciting and engaging for your guests. That gives you the best chance to stay relevant and continuously draw in the right travelers.