Benvenuto nel blog delle Canarie

Train your front desk agents using these eleven hotel upselling scripts that help drive more sales and make guests happier.

In this blog post from Canary's hospitality veterans, we take a deep look at how to upsell hotel rooms and the benefits it brings to your property.

Canary VP of Sales Dhiraj “DJ” Singh, was recently in Vienna for IHTF 2023 and sat down with Ryan Haynes for the Travel Market Life Podcast to discuss how Canary is helping advance cybersecurity & fraud prevention in the hotel industry.

In this blog post, we will examine the most popular trends of 2023, the benefits of investing in new technologies, such as artificial intelligence, virtual reality, and the Internet of Things (IoT), and how these technologies can enhance the guest experience. 

Having a daily hotel front desk checklist as part of your standard operating procedures (SOPs) is critical to maintaining a high level of customer service so your guests have the best stay possible.

The day-to-day operations that come with running a hotel can easily become overwhelming. These 10 hospitality tips can be used by any hoteliers to help keep their head above water.

Nel complesso, un messaggio di benvenuto ben scritto è una parte importante dell'esperienza degli ospiti negli hotel. Può aiutare a creare una prima impressione positiva, fornire informazioni importanti, aiutare gli ospiti a sentirsi a casa e stabilire aspettative per il loro soggiorno.

Come la maggior parte degli albergatori può attestare dopo aver attraversato una pandemia globale, i problemi sorgono e i problemi si dissipano. Ma è il modo in cui li gestisci che conta. Le idee innovative per gli hotel sono fondamentali per aumentare la resilienza.

The guest journey begins long before check-in, continues through post-stay, and, in some cases may never end.

At Canary, we mark this March 8th by showcasing some of the amazing women on our team and celebrate their thoughts, perspectives, achievements, and skills. These amazing ladies provide incredible leadership, vision and support within Canary's organization every day of the year.

Fornire al personale gli strumenti e le risorse giusti è fondamentale se si desidera che ogni ospite si senta apprezzato e apprezzato sin dal check-in. Ecco perché abbiamo creato tredici script per vari scenari di check-in che aiutano il tuo team ad accogliere e accogliere gli ospiti dell'hotel.

Understanding the current states of the hospitality industry, your markets, and your buyers are essential for hotels to succeed in 2023. To help hoteliers make crucial decisions in 2023, Canary’s team of hotel industry experts has assembled this comprehensive list of hotel statistics you need to know.